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Consultant - Network Communication and Collaboration

Overview

Compugen is one of Canada's largest privately-owned and operated IT services providers.

As part of the Compugen team, you will be a member of a highly innovative solutions environment where the people are dedicated and focused on continuous learning and growth opportunities.

 

As a Professional Services Consultant, you will be an immediate starter, motivated to work effectively with a team of technical and business users to architect and design solutions using the latest technology in network infrastructure, security and unified communications. While multi-vendor technology is a key element of your experience, your in-depth knowledge of Cisco networks should be your primary area of strength. This position will support planning, designing, architecting and delivering initiatives for internetworking, collaboration, and security products.

Responsibilities

  • Design and implement IT solutions for Compugen Customers
  • Assist sales team with technical solutions architecture
  • Work with Communication and Collaborations Group for solution delivery
  • Lead and manage Infrastructure projects and project teams
  • Mentor and train coworkers
  • Install, configure, migrate, troubleshoot and support network infrastructures
  • Work with Account Executives to present proposals and advanced technology solutions to customers
  • Assist the Communications & Collaboration Practice Sales Specialists with developing proposals, project plans and project budgets

Qualifications

  • College or University education or equivalent
  • Industry certifications desired – Cisco CCNP/CCIE – Voice or Collab
  • Minimum of 5-10 years of IT experience with at least 3 years of experience implementing Cisco Voice and Telepresence technologies, including Contact Center Express as a lead consultant  
  • Have excellent customer facing skills with strong verbal, written, and listening skills a must
  • Experience working as a Consultant or Subject Matter Expert
  • Have excellent and proven documentation skills
  • Ability to thrive in a fast paced environment balancing multiple priorities
  • Ability to work in a team environment or take a lead project architecture position when required
  • Experience with Unified Contact Center Express (UCCX), Communications Manager (CUCM), Unity Connection (Unity), Cisco Telepresence, WebEx, Expressway/VCS will receive priority consideration
  • Professionalism, confidence, business case analytical skills, presentation skills, and time management skills required

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  • Job ID: 2017-5065
  • Location: Richmond Hill
  • Category: Technical Services & Consulting
  • # of Openings: 1
  • # of Openings Remaining: 1
  • Type: Permanent Full Time

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