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Technical Services Representative 2


We welcome the best and the brightest. If you love the thrill of solving complex problems, if you have a burning entrepreneurial spirit and if you want to bring leading technology to Canadian business, then we want to hear from you.

We are customer-focused go-getters with a passion for simplifying technology. Together we offer an exciting and challenging environment for our people.

Be part of a fast-growing organization that is at the forefront of technological innovation.

The Technical Services Representative plays a key role to our organization’s success.


Servicing of desktops and peripherals following diagnostic documentation and checklists

Performing complex hardware and/or software upgrades to existing equipment

Performing network connections for desktops and printers

Performing troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the desktop level

Performing complex moves, adds, changes of computer equipment

Understanding of Deployment Guidelines

Outsourcing to client sites

Be available for regular work assignments during evenings and weekends or out of town


A+ Certification / MCP

Two (2) years of related job experience

Manufacturers Break Fix Service certifications

Experience with two Operating Systems

Good written and verbal communication skills

A sense of urgency to complete tasks and assignments

Ability to diffuse tense customer situations and project a positive, confident outlook

High level of integrity and honesty

Ability to take direction and follow practices and procedures consistently and accurately

Good time management skills

Ability to work independently as well as in a team environment

Experience with a desktop productivity suite

Must have a valid driver’s license and vehicle 

Must be able to lift a minimum of 40 lbs. on a regular basis

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  • Job ID: 2018-5672
  • Location: Vancouver
  • Category: Technical Services & Consulting
  • # of Openings: 1
  • # of Openings Remaining: 1
  • Type: Permanent Full Time

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