It's all about the Customer experience.
Enable employees. Empower customers.
Customer demands. Competitive landscape. Can you keep up?
Today’s customers know what they want and are seeking engaging and customized shopping experiences - pushing retailers to think outside the box. Retailers of all sizes must adopt a strategy that embraces mobile devices, provides a high level of online visibility and provides a simplified shopping experience to remain relevant.
Capturing data about customer needs and buying patterns allows retailers to deliver a personalized experience – and ultimately increases engagement and loyalty. Leveraging technology to enable that connection is a smart strategy but one that must be considered carefully as that same data brings potential risk.
Security breaches, stolen customer, and corporate data are the number one concern of many retailers. How then do you provide the customer engagement that you want, while ensuring that the information you receive and leverage is secure? Know your priorities, create a clear plan and execute with a clear view of the whole picture.
Want some help with the journey? Give us a call, our team has worked with many retailers to help them on this journey – we can help you too. Get in touch with us.
Here's what our customers have to say about working with us:
“Over the past 8 years or more, we have relied upon Compugen to deliver timely and efficient service onsite. They have a great team of account managers, project leads and very knowledgeable technicians who follow thru managed project roll-outs, ad-hoc and last minute requests. We have used other vendors for similar services in the past but for many years now, Compugen has been our only trusted and dependable partner of choice”. - Head of IT, Swarovski Canada ltd.
“We were thoroughly pleased with this project, which I would score as a 9 to 9.5 out of 10 in overall satisfaction; and although hiccups can happen on any IT project, Compugen resolved these very well”. - Director of Information Services & Technology, Princess Auto
Get in touch with us today and let’s start a conversation on what we can do for you.