Chief digital officer – it’s a new role, and one that we have been certainly hearing a lot about recently. Because of how new the role is, the job description is fluid but in general terms, the CDO is a senior manager with experience in digital marketing and e-commerce, and has led analog-to-digital transitions of both products and companies. Unlike a CIO, whose role is to optimize efficiencies using technology, the CDO role is fundamentally … Read More …

There is no question that laptops, tablets and smartphones have moved from personal communication devices to necessary business tools. The flexibility to be as productive on the move as in the office is too enticing to ignore. Today’s business person not only wants, but needs immediate access to the necessary information and tools to make decisions whether at a customer location, in the boardroom or at home. This push to effectively access and utilize data … Read More …

Today’s IT department is under considerable pressure to do things differently and strike a balance between meeting the needs of the organization and the changing expectations of users. What has made IT successful in the past may no longer be adequate. Pressure from within IT persists as management continues to struggle with the age-old conflict between just keeping existing systems running smoothly and the need to generate value for the business (e.g. by deploying … Read More …