Supporting IT, supporting your hybrid office
Simple, seamless support – no matter where your staff calls “the office”
Today’s hybrid workforce is not bound by office walls and desks. They are mobile, agile, and ready to work in any environment. While many organizations have made strides in advancing this model, they now face the need to support the unique requirements of their remote staff.
From device refresh to deployment to high-touch tech support, we understand the technology and the support that your hybrid team needs to stay productive.
Services for your hybrid workplace
Deploy Anywhere
The workplace has changed forever, but your staff’s need for technology has not. Deploying devices to home offices presents new challenges – timely delivery, thorough data migration, and individual support among them. With a national supply chain optimized for home delivery, a self-serve web facility, and bilingual 24/7 support, we can help ease you and your team into your hybrid work journey.
Future value… today
With technology as the focal point of the hybrid work model that allows connections between teams, the financial and ecological cost of these devices is becoming a major concern. Compugen addresses both areas through our FutureValue program. The initiative provides customers with the ability to reduce the upfront costs of their new hardware by pledging to return those devices at the end of their lifecycle.
FutureValue nets organizations an average of 20% off initial IT hardware costs and allows them to refresh their technology sooner and do their part for the environment at the same time.
If you would like to learn more or get a quote on potential savings for your next technology rollout, reach out to us at futurevalue@compugen.com.
Support Everywhere
When technology fails, sometimes a quick call to the service desk solves the issue. But there are other times when your staff hit a snag that cannot be easily resolved. These issues, along with the ever-popular password reset, can often leave an internal service desk struggling to keep up – and your employees, frustrated and unproductive. With structured self-service options, a bilingual support desk, and a national network that is within an hour of 95% of Canadians, we might just be that extra set of hands you’ve been looking for.
Our partners in the Hybrid Workspace
Ideas and Inspiration
What's driving your tech refresh strategy?
Enterprise device management is about more than keeping up with the latest technology. Find out how to prioritize so you can deliver an exceptional experience in a hybrid world.
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How to make the most of a tech refresh
Green4Good’s Brent Smiley and Bill Polnick explore the modern approach to refreshing your tech and uncover possibilities for the community, sustainability, and your organization’s financial goals.
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Blazing new trails with modern deployment in education
Employing a modern deployment approach, Compugen and the District School Board of Niagara delivered brand-new laptops to the hands of every teacher in the district in just 2-months.
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