Toronto, Ontario, May 29, 2013 – Compugen announced it has been named again as CommVault’s Global Support Partner of the Year in CommVault’s worldwide PartnerAdvantage™ Awards. The CommVault® PartnerAdvantage Awards recognize partners that have exceeded sales and business goals, made significant contributions to customers’ success and demonstrated their highest commitment to providing superior sales and support of CommVault® Simpana® software. Compugen was one of 13 winners named in an awards ceremony held in conjunction with CommVault’s Worldwide Sales Kickoff meeting, May 8-10, in Miami, Florida.
CommVault’s Support Partner of the Year award recognizes Compugen for its sustained and increased role in strategic aspects of CommVault’s software-support business. As a premier service-support organization, Compugen has been able to leverage its people, tools and processes to integrate seamlessly into the CommVault global support organization so that regional CommVault support calls are addressed in the language of the customer’s choice by qualified CommVault and Compugen support personnel. Over the past two years the levels and language of Compugen support integration have grown to include frontline and Tier-one personnel addressing customer requirements in seven languages. Louis Gervais, Regional Director, Virtual Infrastructure Solutions, Compugen Inc., accepted the award on behalf of Compugen.
“We are honoured by our second consecutive Global Support Partner of the Year recognition from CommVault. From day one, our relationship with CommVault has been based on mutual commitment, and Compugen is fully invested in delivering world-class service to CommVault and its customers. Notably, as Hurricane Sandy approached the eastern U.S. seaboard and CommVault’s headquarters, the Compugen support team was enlisted to help keep CommVault’s global customer support operations up and running. Working with CommVault’s global support organization, Compugen was a key contributor providing ongoing exceptional support to Commvault’s thousands of customers. We are proud of the level of support we provide and the quality of the relationship that we have developed with CommVault. We owe this success to everyone at Compugen who has been involved in this partnership from its inception,” he said. “Partners like Compugen are essential to the success of our joint customers and to the success of our shared business objectives,” stated Ralph Nimergood, CommVault’s VP, worldwide partner & programs. “We recognize Compugen as our Global Support Partner of the Year because the company is clearly committed to helping our mutual customers solve their modern data management challenges. We value Compugen’s approach and commitment to helping us deliver a superior support experience to our customers and ensuring their success.”
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