RICHMOND HILL, ONTARIO, CANADA — September 4, 2014 — Today Compugen announced it has won the Gold Level Excellence in Operations Award for delivering market-leading operational excellence supporting Microsoft technology over the past year.
“Compugen has invested heavily in licensing excellence, aiming to ensure that its customers receive concierge-level service from initial inquiry through contract signing through life of the contract to renewal,” said Michael Charter, VP, Software, Compugen. “Congratulations again to the team, and thank you to our customers and to Microsoft for recognizing our achievement.”
Partners achieving this award exhibited best-in-class performance in the North American channel. Compugen was recognized for superior operational excellence, meeting or exceeding specific requirements for valid contracts, elevating the number of on-time and valid order submissions while maintaining 100 percent Operations certification. By meeting or exceeding these conditions, recipients have demonstrated their commitment to Microsoft and its end-customers. Furthermore, by achieving the Gold Level Award, Compugen has not only satisfied all the requirements of the Silver Level award, but has also implemented an operational improvement plan throughout the year.
“At Microsoft, we are extremely fortunate to work with incredibly passionate partners that consistently deliver outstanding service solutions to our customers,” said Owen Roberts, general manager of Microsoft’s Americas Operations Center. “The Excellence in Operations award recognizes those partners that deliver high quality, innovative solutions and an exemplary customer experience. We thank them for their commitment and look forward to a long, strong partnership.”
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