Maximize Your Technology Investment

Benefit from our boots-on-the-ground, result-oriented approach to ensuring your IT assets are with you and working.
 
Our Field Services team handles all your onsite IT and project management needs so you can focus on strategic projects to move your business forward.
Make Tech Work Harder

Supercharge Your Business Operations with On-Site IT Support

Turn your IT challenges into opportunities for growth and success

Are day-to-day IT operations draining your energy, focus, and resources? If your team is constantly putting out fires, who has the time to think strategically? Compugen’s Field Services gives you access to skilled IT professionals who can address your needs on the spot as they arise to ensure seamless business operations.

Portfolio of Field Services

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IT Resources + Staff Augmentation

Augment your capabilities with a dedicated team that aligns with your business objectives and processes. Whether you need extra hands for a specific project or ongoing maintenance, you can rely on us to fill skill gaps without the high cost of hiring a large in-house team.

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Project Management

Execute your IT projects cost-effectively with detailed planning and budgeting, deep technical knowledge, and the expertise to orchestrate all the moving parts. Our project management experts help you establish clear milestones and complete your projects on time and on budget.

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Break Fix

It’s not if but when an IT emergency will happen. Count on our skilled technicians to quickly diagnose and address issues — we help you minimize costly downtime and ensure uninterrupted services to deliver satisfactory customer and employee experiences.

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Dispatch + Deployment

From a single device to a network-wide upgrade, our technical and logistics expertise ensures that your new IT assets are implemented properly and integrated seamlessly into your infrastructure to support your business processes.

IT Resources + Staff Augmentation
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IT Resources + Staff Augmentation

Augment your capabilities with a dedicated team that aligns with your business objectives and processes. Whether you need extra hands for a specific project or ongoing maintenance, you can rely on us to fill skill gaps without the high cost of hiring a large in-house team.

Project Management
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Project Management

Execute your IT projects cost-effectively with detailed planning and budgeting, deep technical knowledge, and the expertise to orchestrate all the moving parts. Our project management experts help you establish clear milestones and complete your projects on time and on budget.

Break Fix
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Break Fix

It’s not if but when an IT emergency will happen. Count on our skilled technicians to quickly diagnose and address issues — we help you minimize costly downtime and ensure uninterrupted services to deliver satisfactory customer and employee experiences.

Dispatch + Deployment
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Dispatch + Deployment

From a single device to a network-wide upgrade, our technical and logistics expertise ensures that your new IT assets are implemented properly and integrated seamlessly into your infrastructure to support your business processes.

Were Your Ally in Your IT Journey

Partnering with Compugen, you get more than a cost-effective, world-class IT infrastructure to support your business growth. We start every Field Services engagement with a conversation to understand your business, challenges, and objectives. We become an extension of your team to provide round-the-clock IT support.

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THE COMPUGEN PROCESS 

Assess. Optimize. Manage.

Support a best-in-class IT infrastructure with the latest industry intel and the right expertise to improve ensure efficient operations, adapt to shifting requirements, and drive growth.

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Step 1: Discovery Call

We start with a discovery session to understand your needs. Then, we provide recommendations based on your unique situation.

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Step 2: Review Recommendations

We review the recommendations with you to see how we can provide the ongoing support you need to get where you want to be.

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Step 3: Make a plan, together

Chat with a Compugen Field Services team member — not a salesperson — to workshop your requirements and make a plan that works for you.

Internet
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Step 1: Discovery Call

We start with a discovery session to understand your needs. Then, we provide recommendations based on your unique situation.

Internet
connector connector
Step 2: Review Recommendations

We review the recommendations with you to see how we can provide the ongoing support you need to get where you want to be.

Internet
connector connector
Step 3: Make a plan, together

Chat with a Compugen Field Services team member — not a salesperson — to workshop your requirements and make a plan that works for you.

Your MSP and You: What to Expect When Working with a New MSP

This guide shows you how to best leverage your partnership with an MSP. Stop stretching your internal team and budget, and start focusing your resources on moving your business forward.

Download the Guide
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Field Service FAQs

Getting the right IT support at the right time can make all the difference. We’re here to answer all your questions and ensure you find the right solutions for your business challenges.

Our staff augmentation service covers various IT roles, including developers, network engineers, system administrators, cybersecurity experts, project managers, and more. We assemble a dedicated team based on your unique requirements and integrate our workflows with your in-house processes.

Our PMs help you keep your projects on track with planning, resource allocation, and risk assessment. Our strong communication around timelines, issues, and solutions keeps stakeholders engaged throughout the project. You can rely on our 30+ years of experience to ensure on-time and on-budget delivery.

A "break-fix" situation refers to unexpected technical issues that disrupt your IT operations. These may include hardware failures, software glitches, or network outages. Our team is always on standby and ready to deploy to ensure swift resolution and minimize downtime.

Absolutely! Our experienced field teams can handle technology rollouts of varying scales and complexities. Whether you're upgrading a single office or deploying systems across multiple locations, we can help ensure a seamless and synchronized deployment process.

Services Resources for You

Catch the IT BUZZ
Breaking Down the IT Services + Delivery Landscape

In today's technology-driven world, businesses rely heavily on IT services to streamline...

How to Drive Continual Service Improvement

Delivering exceptional service is paramount for organizations seeking to thrive. One effective way...

Envisioning a World of Unified Service + Delivery

Business Transformation + the Promise of IT For years now, there has been an ongoing concerted...

Read All Field Services Content

Contact Us Today

 

See what Compugen Field Services can do for you. Whether you need to fill IT skill gaps, manage your projects efficiently, or deploy new hardware across multiple locations — we’re here to make it happen.

 

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